Luxury Hotels: Comprehensive Protective Services

complete peace of mind

Mi5 Star Supports Luxury Hotels to Improve
Standards, VIP Guest Experience, Safety & Privacy.

Mi5 Star Protective Services provides the highest trained, most experienced security experts in the world to support the needs of the most prominent personalities and brands.

Directed by former British Police Royalty Protection Officer Jon Graves, Mi5Star Prestige Security Service fully addresses the needs of clients who value a higher level of precision, safety and privacy.

Mi5Star provides a highly valued service to enhance and support luxury hotels, resorts and private luxury accommodation with their product and VIP Guest experience.

This is achieved by the assessment and development of physical and operational infrastructure of the property, supplemented with relevant training for the associated staff and our team being at hand to provide physical support when required.

Our team have developed extensive VIP Guest best practices for many of the most reputable luxury hospitality brands in the world which have in turn significantly increased their sales by attracting and retaining VIP clients.

Luxury Hospitality - Consultants

Mi5 Star fully understands global luxury products, brands and client demand for rare experiences and highest standards.

Mi5Star also connects clients to associated luxury products including accommodation, transport, leisure and retail.

Many of our luxury accommodation partners seek guidance to meet the needs of our clients and support the delivery of their own VIP service.

Engage with our team to discuss how can guarantee improved VIP Guest experience and

increase your associated revenue.

Hotel VIP Guest Support Services

Many luxury accommodation properties do not have full time infrastructure to attract or fully support high profile guests.

Mi5 Star has the reputation and capability to enhance your property from initial VIP Guest enquiry to full completion of service.

Our VIP Guest support services include:

VIP Guest Consultants, Offsite Logistical Management, Concierge, Luxury Transport Services, Personal Assistants, Tour Agents and all associated Security/Privacy Services.

Associate Development

Our Associate Development packages are best practice and designed specifically for the client. Training may include:

Emergency Management - Business Continuity - VVIP Operations - Conflict Management - Guest Privacy - VIP Sales & Marketing.

Security Services

Mi5 Star offers full property security management and associated support including:

Hotel Security Officers, Crowd Control Officers, Event Security, Security Drivers & Close Protection Officers (Bodyguards).

Technical Surveillance Risks and Response

Never before have surveillance devices like hidden cameras and listening devices been as affordable, accessible and online distributable as today.

Secret recording can have devastating consequences for hotels and their guests if their privacy is compromised.

Mi5Star has the professional knowledge and ability to address this issue for your property to ensure reasonable procedures are formed, staff are trained and sensitive areas are reviewed.

Our training and your procedures provide peace of mind to your guests and greatly reduces the likelihood of exposure to hidden risks.

Staff Vetting

Staff are often entrusted with direct access to high profile guests, high value goods, sensitive data and personal information.

Ensure your staff are vetted with Mi5Star to maximise your protection.

Luxury Limousines

Mi5 Star provide the newest, safest and most elegant luxury limousines to support hotels and their guests locally and internationally. Our services come with a higher level of precision, luxury, safety and privacy.

Get in touch..

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